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  5 Step Method to be Employed

1) Pre Vacuum:  carpet, even though daily vacuuming is a standard and recommended practice we like to thoroughly vacuum with our commercial vacuums to remove any dry solids that may remain.  Dry solids are more easily removed than wet solids (mud) also pre-vacuuming will help prevent solids being forced to the bottom (backing) of carpet leaving a clean appearance but as it is returned to normal use and foot traffic, works its way back up degrading appearance of carpet between cleanings.  This process also allows us to identify areas that need prespotting before being cleaned.

2) Pre Spotting:  areas that require special pre spotting, i.e. Gum, wax, wine, tar, etc., will be individually treated.  Note as stains occur in between cleanings please document causes this will greatly assist us in removal.

3) Pre Spraying Carpet:  This stage of our service is where with a heated chemical sprayer we apply a solution that contains surfactants (wetting agents)  that make the water wetter and able to penetrate deeper into the carpet fiber.  This solution also contains alkaline builders especially suited for the neutralization of acid soils and the suspension of oily soils so that they can be efficiently removed during the hot water extraction phase.  This process has proven highly effective in restaurant environments. 

Note:  Rotary agitation will be employed as deemed necessary during this stage.

4) Hot water extraction:  In this step the soil that is suspended by the prespray is flushed away.  The rinsing solution is maintained at a temperature between 185º-200º and is applied at approximately 400psi thoroughly flushing the carpet fiber.  The solution used at this stage is a diluted emulsifying detergent that contains anti re-soiling agents.  The product we use leaves only trace amounts of residue that does not attract soil and dries to a fine powder that vacuums easily away when carpet is dry.

5) Neutralization: at this stage we lightly mist a light acid solution to the carpet resulting in a near neutral or slightly acid pH condition this step will help prevent browning, bleeding and fiber damage.

Note: This step will be employed when deemed necessary.  Our preference is to leave your carpet agent free but if a neutralizer is required we will futher discuss this step before application.